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Keynote Speakers

Uli Blum

Uli is an expert in parametric workplace design and space analytics. As Co-head of Zaha Hadid Architecs’s workplace strategies department, Uli has been involved in workplace planning and analytics on over 30 workplace projects in America, Europe, Middle East, Asia and Australia. Uli has helped spearhead innovations in algorithm driven automated floor plate analysis and space planning to provide more rigorous, user-centred workplace design than previously possible

Raphaël H Cohen

Besides being a very active serial entrepreneur and expert in intrapreneurship, Raphaël H Cohen is a lecturer, professor and academic director of MBA programs. Specialized in executive education, he teaches executives how to maximize the level of commitment of their teams. He also gives them tools to innovate and increase their professional agility. As a thought-leader with novel views, Raphaël has published several books and articles on leadership and intrapreneurship, the most recent being “Les leviers de l’engagement – 54 bonnes pratiques pour entraîner, inspirer et réussir ensemble“.

Angelika Gröschl

Angelika Gröschl, MRICS, is Executive Board Member at immoveris. She is responsible for the Letting Advisory business area, compromising Commercial, Retail and Residential Advisory Services. Angelika has more than 15 years of Real Estate experience in the areas of asset-, property-, shopping centre- and leasing management. She previously held various management positions in a globally active retail and real estate group (IKEA Centre Group) for over 12 years. Angelika has a CPDC in Real Estate Economics and Finance from the London School of Economics and Political Science. She holds a Master’s Degree in General Management Competences from the Faculty of Business and Globalization of Danube University in Krems / Vienna. She studied Social Science and Economics at the University of Innsbruck and at Saint Mary’s University in Canada. Angelika has completed numerous Real Estate trainings and is also a certified trainer and qualified coach.

Chris Hood

Chris Hood is one of the pioneers of New ways of working, having led Hewlett Packard’s early initiatives in the field of Activity Based Working (ABW) and Agile Working. Today he works as the director of consulting for Advanced Workplace Associates (AWA) and helps manage workplace management projects and agile workplace transformations. By a deep exploration of the broader topics of the workforce, technology, indeed the work itself, he has built a career not only as a workplace strategy consultant but as a thought-leader who challenges the status quo and finds excitement in doing things better, faster and more efficiently from a resource perspective. Chris Hood is a well-established figure within the industry as a regular speaker at industry events, a writer on topics of contemporary interest, and a former winner of the Corenet Global Innovation Award.

Lara Paemen

Lara has started as European Director of IFMA and has recently expanded her responsibilities to the EMEA region. In this role, she is the link between IFMA’s HQ in Houston, Texas and IFMA’s Chapters in the region and responsible for the EMEA strategy of IFMA. She is also a member of the European Advisory Board. Before joining IFMA, she acquired 15+ years of experience as a Strategic Workplace Consultant and Change manager working on missions in Belgium, The Netherlands, France, Spain, UK, and Serbia

Prof. Lukas Windlinger, PhD

Lukas Windlinger studied industrial and organizational psychology at the Universities of Berne, Bremen and at the Swiss Federal Institute of Technology (ETH) in Zurich. After completing his studies, he worked at the Institute of Work Psychology at ETH Zurich, from where he moved to the Institute for Facility Management at Zurich University of Applied Sciences (ZHAW). He has been a professor since 2008 and is a member of the Institute’s executive board as head of the business economics and human resources competence group. He completed his PhD in 2012 at University College London (UCL). Lukas Windlinger has been researching workplace management since 2005 and represents this discipline in the Bachelor of Science, Master of Science and continuing education programs of the Institute of Facility Management.

“FM meets HR” Panelists

Dominique Ben Dhaou – Roundtable Moderator

Dominique is the Founder and Managing Director of the International Advisory firm Point North International Sàrl. She works closely with C-level executives and Business leaders to better understand how to align the organisation’s strategy with the people strategy. Her contribution helps them to attract the best talent, reduce turnover, increase engagement and ensure a sustainable growth and reputation of their organisation. Dominique has been in the Human Resources field for 30 years, climbing the ranks through several leadership roles in high end international organisations. She has experience in 12 different industries across continents.

Arnold Graz

Co-founder and Executive Director at Sharpmania, Arnold is a dual national Swiss and French seasoned consultant whose university studies in science are complemented by a General Management diploma from INSEAD. Arnold has considerable experience in the cosmetics and in the pharmaceutical industries. This includes 15 years in management positions in the L’Oréal Group, which were followed by 7 years within the Merck Group as Head of HR & Site of the Merck Serono Geneva campus from 2007 to 2013.  At Sharpmania, Arnold is mainly in charge of the HR organizations assessment, providing support to senior level managers, implementing change management programs for HR and Business teams and counselling in case of major transformation.

Christian Hadorn

Christian Hadorn is a Facility Management consultant with extensive experience in new Workplace concepts. He has more than 20 years experience at one of the leading Swiss banks with a carer path spanning positions in Marketing, Human Resources, Organisation, Client, Back-Office and Accounting before becoming Head of Logistics and Facilities Management for more than 300 bank branches in Switzerland. In 2009, he was mandated to create a concept for new ways of working for the bank, implemented with more than 25’000 employees worldwide. From 2014 to 2019 Christian was head of Global Strategy for the bank’s Facility Management. He is now a Facility Management Consultant, assisting clients implementing new workplace concepts in Western Switzerland and beyond.

Giovanni Pons

Giovanni is a Senior Facilities Management Lead, qualified by 20+ years of success in leadership and talent development. With more than 25 years of experience in the service industry at the airport of Geneva and in the Facilities Management for several international companies, he is recognized as a results driven and innovative leader who inspires teams to create solutions that improve operational efficiency by instilling best practices. Giovanni is a solid and influential business improvement executive who has achieved real step changes in the leadership of Facilities Management and Change Management at the Workplace. 
As Business Partner and Integrated Facility Management Program Manager for Nestlé in Switzerland, Giovanni establishes and maintains a business intimacy with sites’ stakeholder to ensure that the services delivered meet the needs and identify where support in the areas of Real Estate, Workplace Design & FM can be provided. He also manages the relationship with the selected IFM provider across Switzerland.